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Social and communication skills and competences

Last update : 21.12.2023

Definition

Ability to interact positively and productively with others.

Comment:

  • Social and communication skills and competences are demonstrated by transmitting ideas effectively and empathetically, coordinating one’s own objectives and actions with those of others, seeking resolutions to differences, building trust and settling conflicts, ensuring the well-being and progress of others, managing activities and offering leadership;

  • they are one of the six categories of transversal skills of ESCO:
    • core skills and competences;
    • thinking skills and competences;
    • self-management skills and competences;
    • social and communication skills and competences;
    • physical and manual skills and competences;
    • life skills and competences;
  • social and communication skills and competences consist of five clusters:
    • communicating
    • supporting others;
    • collaborating in teams and network;
    • leading others;
    • following ethical code of conduct.

Source: Cedefop (2023) "Terminology of European education and training policy: A selection of key terms"