Troubleshooting and Maintaining Cisco IP Networks

Formation intra-entreprise

À qui s'adresse la formation?

Network professionals who want to increase their skill level at maintaining and troubleshooting complex Cisco IP networks. The typical job roles for this type of professional are network engineer, network operations center (NOC) technical support personnel, or help desk technicians.
Any individual that is involved in network maintenance and support.

Niveau atteint

Avancé

Durée

5,00 jour(s)

Langues(s) de prestation

EN

Prochaine session

Prérequis

  • Cisco CCNA® certification.
  • Knowledge of and experience with the implementation and verification of enterprise routing and switching technologies as offered by the Implementing Cisco Switched Networks (SWITCH) and Implementing Cisco IP Routing (ROUTE) courses or equivalent skills and knowledge.
  • The course labs are challenging, so hands on experience with basic Cisco router and switch configuration is a must.

Objectifs

Upon completing this course, the student will be able to meet these overall objectives:

  • Plan and document the most commonly performed maintenance functions in complex enterprise networks
  • Develop a troubleshooting process to identify and resolve problems in complex enterprise networks
  • Select tools that best support specific troubleshooting and maintenance processes in large, complex enterprise networks
  • Practice maintenance procedures and fault resolution in switching based environments
  • Practice maintenance procedures and fault resolution in routing based environments
  • Practice maintenance procedures and fault resolution in a secure infrastructure
  • Troubleshoot and maintain integrated, complex enterprise networks

Contenu

MODULE 1 - PLANNING MAINTAINING FORM COMPLEX NETWORKS
  • Maintenance Methodologies
  • Maintenance Processes and Procedures
  • Maintenance Tools, Applications, and Resources
MODULE 2 - PLANNING TROUBLESHOOTING PROCESSES FOR COMPLEX ENTERPRISE NETWORKS
  • Troubleshooting Methodologies
  • Implementing Troubleshooting Procedures
  • Integrating Troubleshooting into the Network Maintenance Process
MODULE 3 - MAINTAINING AND TROUBLESHOOTING TOOLS AND APPLICATIONS
  • Basic Diagnostic Toolkit With Cisco IOS Software
  • SPAN, RSPAN, SNMP, NetFlow
MODULE 4 - MAINTAINING AND TROUBLESHOOTING CAMPUS SWITCHING-BASED SOLUTIONS
  • Troubleshooting VLANs, Spanning Tree, SVIs and Inter-VLAN Routing
  • Troubleshooting FHRPs (HSRP, VRRP, GLBP)
  • Troubleshooting Performance Problems on Switches
MODULE 5 - MAINTAINGING & TROUBLESHOOTING ROUTING-BASES SOLUTIONS
  • Troubleshooting EIGRP, OSPF and BGP
  • Troubleshooting Route Redistribution
  • Troubleshooting Performance Problems on Routers
MODULE 6 - MAINTAINING & TROUBLESHOOTING NETWORK SECURITY SOLUTIONS
  • Troubleshooting Security Features on Routers and Switches
  • Security Features Review: Transport Layer Problems, Cisco IOS Firewall, Authentication, Authorization, and Accounting
MODULE 7 - MAINTAINING & TROUBLESHOOTING INTEGRATED, COMPLEX ENTERPRISE NETWORKS
  • Troubleshooting complex environments using a structured approach

Additional TSHOOT content delivered by CD-ROM

  • Troubleshooting Wireless Integration
  • Troubleshooting Voice over IP Integration
  • Troubleshooting Video Integration
  • Troubleshooting NAT and PAT
  • Troubleshooting DHCP
  • Troubleshooting IPv6, OSPFv3, and RIPng
  • Troubleshooting Network Applications Services
  • Troubleshooting Branch Office and Remote Worker Problems
LABS
  • Introduction to Troubleshooting
  • Maintenance and Troubleshooting Tools
  • Layer 2 Connectivity and Spanning Tree
  • Layer 3 Switching and First-Hop Redundancy
  • Troubleshooting Network Layer Connectivity and EIGRP
  • Troubleshooting OSPF and Route Redistribution
  • Troubleshooting Border Gateway Protocol
  • Troubleshooting Router Performance
  • Introduction to Network Security
  • Cisco IOS Security Features
  • Troubleshooting Complex Environments

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