Conflict management in professional domain (C5039)

Blended learning

À qui s'adresse la formation?

Anyone wishing to constructively manage a professional conflict: team manager, HR, project manager, etc.

Durée

23,00 heure(s)

10 weeks, 1 x 2 ¼ hours/week

Langues(s) de prestation

EN

Prochaine session

24.02.2025
Voir détails
Lieu
Athénée du Luxembourg

Prix

180,00€

Prérequis

None.

Objectifs

  • Recognize a conflict situation and know how to distinguish between the different types of conflict.
  • Learn to analyse a conflict: divergent interests of stakeholders, issues, environment ...
  • Understand the cost of conflict for all parties involved.
  • Appropriate conflict resolution tools and apply them in role plays.
  • Prepare for conflict resolution and build your argument.
  • Manage conflicts.
  • Arm yourself with the tools to deal with difficult people and situations.
  • Knowing how to anticipate and prevent conflicts.

Contenu

Le contenu est identique aux objectifs d'apprentissage pour cette formation.

Prochaine session

Date
Ville
Language & prix
24.02.2025

02.06.2025
Athénée du Luxembourg
EN 180,00€
Voir détails

Informations supplémentaires

It is not possible to register only for the exam in order to validate this module.

Contact pour cette formation

LLLC

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