ITIL V4 Foundation avec certification

Formation inter-entreprise

À qui s'adresse la formation?

IT managers, team leaders and other IT professionals

Niveau atteint

Débutant

Durée

3,00 jour(s)

Langues(s) de prestation

FR

Prochaine session

Objectifs

As affiliate partner of Quint, CTG can propose the official ITIL® 4 Foundation track including examination.

It is a highly intensive three-day course for IT managers, team leaders and other IT professionals who need an understanding of the ITIL® 4 framework and how it can be used in your digital transformation journey. It provides an understanding how the ITIL® best practice can be adopted and adapted within an organisation, achieving a lasting value proposition.

Contenu

The course focuses delegates on end-to-end service quality and consumer value. It provides an insight into current Service Management thinking as well as preparing delegates for the ITIL® 4 Foundation Certificate in IT Service Management examination.

Ces formations pourraient vous intéresser

FR
Journée
Informatique et systèmes d'information - Analyse programmation - Programmation - Programmation orientée objet
FR
Journée
Informatique et systèmes d'information - Analyse programmation - Méthode analyse