ITIL V4 Foundation avec certification

Unternehmensübergreifende Weiterbildung

An wen richtet sich die Weiterbildung?

IT managers, team leaders and other IT professionals

Erreichtes Niveau

Anfänger

Dauer

3,00 Tag(e)

Sprache(n) der Dienstleistung

FR

Ziele

As affiliate partner of Quint, CTG can propose the official ITIL® 4 Foundation track including examination.

It is a highly intensive three-day course for IT managers, team leaders and other IT professionals who need an understanding of the ITIL® 4 framework and how it can be used in your digital transformation journey. It provides an understanding how the ITIL® best practice can be adopted and adapted within an organisation, achieving a lasting value proposition.

Inhalt

The course focuses delegates on end-to-end service quality and consumer value. It provides an insight into current Service Management thinking as well as preparing delegates for the ITIL® 4 Foundation Certificate in IT Service Management examination.

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