ITIL V4 Foundation avec certification

Inter-company training

Who is the training for?

IT managers, team leaders and other IT professionals

Level reached

Beginner

Duration

3,00 day(s)

Language(s) of service

FR

Goals

As affiliate partner of Quint, CTG can propose the official ITIL® 4 Foundation track including examination.

It is a highly intensive three-day course for IT managers, team leaders and other IT professionals who need an understanding of the ITIL® 4 framework and how it can be used in your digital transformation journey. It provides an understanding how the ITIL® best practice can be adopted and adapted within an organisation, achieving a lasting value proposition.

Contents

The course focuses delegates on end-to-end service quality and consumer value. It provides an insight into current Service Management thinking as well as preparing delegates for the ITIL® 4 Foundation Certificate in IT Service Management examination.

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