Change Management - Foundation (APMG exam included)

Who is the training for?

This course is designed for those who wish to understand the basic principles for successful change, transition or organisational transformation.
The Change Management Foundation exam is designed for those who have a role in leading, executing or supporting a change initiative. People who work in organisations where change is planned or taking place and who want to gain more knowledge about the change management framework.

Duration

21,00 hours(s)

Language(s) of service

Next session

Contact the training provider

Prerequisites

Some experience of organisational change is recommended for this course.

Goals

The course programme focuses on the impact of change in four key areas:

Change and the individual
Change and the organisation
Communication and stakeholder involvement
Change management practices

Introduction and objectives

Reviewing stakeholder engagement and communication and learning about change practices

The individual and change

Understanding the learning preferences of people in the organisation
How can new skills be acquired?
What are the patterns of individual change?
Motivation: what motivates people?
What are the systematic differences between people and how do we deal with them?

Organisation and change

Organisational metaphors
Organisational culture
Change process models
What is emergent change
Key roles in organisational change
Levers of change and developing a vision

Stakeholder strategy

Stakeholder engagement
The principles
Identifying and segmenting the actors of change
Staff and empathy maps
Stakeholder mapping
Influencing strategies

Communication and commitment

Communication bias
Communicating change: factors, barriers and approach
Communication channels (Push-Pull and Lean-Rich)
Communication planning

The impact of change

Identifying and assessing the impact of change
Assessing the impact on stakeholders
Modifying the severity assessment

Preparing for change

Motivation for change and motivating people
The Change Impact Assessment
Network of change agents
Building the change team
Change management plan
Preparing for resistance to change

Additional information

Certification:

This course prepares you for the APMG Change Management Foundation exam. As this is the foundation level, the emphasis is on theory, supported by some exercises.
The Change Management™ certification exam takes place at the end of the third day of training. For those who wish, it is always possible to take the exam at a later date with an exam voucher.