Change Management: Power and Influence

• Understand the necessity of adapting to the customers’ needs
• Define key challenges in the business environment
• Utilize the methodology and tools for planning and implementing change
• Analyze past improvement opportunities, to identify mistakes and/or potential pitfalls
• Understand your own reactions and the reactions of others to the introduction of changes
• Be aware of the success factors of implementing changes and achieve them in your own organization (facilitated with a checklist)

Is your organization improving fast enough? Are you seizing all the opportunities and distinguishing yourself from the competition? Do you understand the tools and methodologies that can help you achieve this? Most organizations want to become "more competitive" or "more effective", but often don’t know how to impact processes, systems, tools, etc. The course will cover some critical changes, and the emphasis will be on the practical challenges of introducing improvements and changes in the organization.

The participants will obtain a certificate from the Luxembourg School of Business. Our school is certified by the Ministry of Education as a lifelong learning organism and member of AACSB (Association to Advance Collegiate Schools of Business).

Faculty

Dr. Goran Oblakovic, Associate Professor in Management and Strategy at Luxembourg School of Business teaches a variety of management courses at undergraduate, MBA, and executive levels. Dr. Oblakovic completed his Ph.D. in management at the University of St. Gallen, Switzerland, with the research focused on risk management in banks. He completed his master’s studies in strategic finance (MSSF) and business administration (MBA) at Indiana University, USA. His areas of scientific and research interest include risk, strategic, operations management: human-computer interaction, banking, and entrepreneurship. Dr. Oblakovic has extensive international experience working in logistics and consulting and has worked for corporations such as FedEx, Target, and the United Nations, Indiana University, and a couple of startups. Currently, he serves as the Vice President of the supervisory board of an investment fund, Platinum Invest. Through seminars and consulting projects in Croatia, surrounding areas, and Luxembourg he continues working in the industry for many well-known companies: Cargolux, Ericsson, Kaufland, Sparkasse, Grawe, Novomatic, Croatian Bank for Reconstruction and Development, etc.