Conscious Leader Training: Conflict resolution and coaching (S-ML0008)

Inter-company training

Who is the training for?

Managers, leaders and people willing to prepare for a future leadership role.

Duration

12,00 hours(s)

Language(s) of service

EN

Goals

Enhance your credibility as a leader, by learning how to deal effectively, wisely in a conflict situation and learn the art of conversational coaching. This increases motivation through the gift of focused attention to colleagues and employees.

Contents

  • Conflict resolutions:
    • perception of conflict;
    • what are the main drivers of conflicts?
    • the reasons for avoiding conflicts?
    • what can happen when we ignore conflicts?
    • transactional analysis and its value in effective conflict resolution.
  • Coaching others:
    • what is coaching?
    • when to coach?
    • how to enhance credibility as a leader by coaching?
    • how the language we use affects understanding?
    • language patterns;
    • the power of good question;
    • the GROW model in theory and practice;
    • the model T questioning in theory and practice;
    • precision questioning technique.

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