TSHOOT - Troubleshooting and Maintaining Cisco IP Networks

Who is the training for?

Network professionals who want to increase their skill level at maintaining and troubleshooting complex Cisco IP networks. The typical job roles for this type of professional are network engineer, network operations center (NOC) technical support personnel, or help desk technicians.
Any individual that is involved in network maintenance and support.

Duration

5,00 day(s)

Language(s) of service

Next session

Contact the training provider

Prerequisites

Cisco CCNA® certification.
Knowledge of and experience with the implementation and verification of enterprise routing and switching technologies as offered by the Implementing Cisco Switched Networks (SWITCH) and Implementing Cisco IP Routing (ROUTE) courses or equivalent skills and knowledge.
The course labs are challenging, so hands on experience with basic Cisco router and switch configuration is a must.

Goals

This course is designed to help network professionals improve the skills and knowledge that they need to maintain their network and to diagnose and resolve network problems quickly and effectively. It also assists the network professional in preparing for the Cisco CCNP curriculum. The course is designed to teach professionals who work in complex network environments the skills that they need to maintain their networks and to diagnose and resolve network problems quickly and effectively.

The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process. A large part of the training will consist of practicing these skills and reinforcing the concepts by putting them to use in a controlled environment. At the end of the course, the students will have increased their skill level and developed a set of best practices that are based on their own experience and the experiences of other students and that they can take back to their organizations.

This course is heavily lab-oriented and aims at teaching network troubleshooting and maintenance skills through direct, practical experience. The lectures included in this course serve two purposes: The first three modules establish a framework for structured network maintenance and troubleshooting and introduce the typical toolkit that network engineers can use to support network maintenance and troubleshooting tasks. The lectures in the later modules serve as a review of technologies that were covered in the Implementing Cisco Switched Networks (SWITCH) and Implementing Cisco IP Routing (ROUTE) courses. This review focuses on the aspects of these technologies and protocols that can be applied to troubleshooting processes.

MODULE 1 - PLANNING MAINTAINING FORM COMPLEX NETWORKS

Maintenance Methodologies
Maintenance Processes and Procedures
Maintenance Tools, Applications, and Resources

MODULE 2 - PLANNING TROUBLESHOOTING PROCESSES FOR COMPLEX ENTERPRISE NETWORKS

Troubleshooting Methodologies
Implementing Troubleshooting Procedures
Integrating Troubleshooting into the Network Maintenance Process

MODULE 3 - MAINTAINING AND TROUBLESHOOTING TOOLS AND APPLICATIONS

Basic Diagnostic Toolkit With Cisco IOS Software
SPAN, RSPAN, SNMP, NetFlow

MODULE 4 - MAINTAINING AND TROUBLESHOOTING CAMPUS SWITCHING-BASED SOLUTIONS

Troubleshooting VLANs, Spanning Tree, SVIs and Inter-VLAN Routing
Troubleshooting FHRPs (HSRP, VRRP, GLBP)
Troubleshooting Performance Problems on Switches

MODULE 5 - MAINTAINGING & TROUBLESHOOTING ROUTING-BASES SOLUTIONS

Troubleshooting EIGRP, OSPF and BGP
Troubleshooting Route Redistribution
Troubleshooting Performance Problems on Routers

MODULE 6 - MAINTAINING & TROUBLESHOOTING NETWORK SECURITY SOLUTIONS

Troubleshooting Security Features on Routers and Switches
Security Features Review: Transport Layer Problems, Cisco IOS Firewall, Authentication, Authorization, and Accounting