Business English

Blended learning

Who is the training for?

People who want to get a commercial job or improve their performance. Current sellers in Luxembourg and the Greater Region. People living in Luxembourg who need to learn the language for sales.

Level reached

CEFRL - Level B1

Duration

40,00 hours(s)

Language(s) of service

DE EN FR ...

Next session

Prerequisites

Niveau B1

Goals

  • Know how to receive customers, inform customers about products and services, know how to contact customers
  • Know how to introduce yourself, how to start a conversation
  • Know how to talk about your work and your business activities
  • Knowing how to explain situations related to products and services
  • Know the techniques to answer questions and resolve conflicts
  • Be able to communicate using language adapted to the sector

Contents

  • Vocabulary to learn how to sell products and services in English speaking countries
  • Practice the most important business verbs and expressions in a sales situation
  • Learn to communicate and exchange information in an easy way through basic sales techniques using auxiliary verbs and other verbs very common in present and future tense
  • Understand customer questions and answers in a sales context
  • Be able to correctly recognize words in the sales language, read and spell separate words or associated phrases

Certificate, diploma

OHC ASBL Certificat

Organization contact details

Ana Barreiro

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