Strategic Conflict Management ans Conflict Prevention

Participants will be able to:

• Learn to identify the interests of the parties
• Apply structure to the mediation process
• Facilitate mutually acceptable outcomes
• Learn advanced concepts of interest-based conflict management
• Use proven mediator strategies and approaches
• Apply advanced tools for effective communication
• Recognise the legal and ethical issues of mediation
• Acquire techniques for breaking impasses
• Obtain information on drafting settlement agreements.

Strategic Conflict Management and Conflict Prevention is an intensive 6 day (variable) training programme to learn the foundations of interest-based mediation which focuses on the disputing parties’ interests and encourages a broader range of solutions.

You will learn about the nature of conflicts and the most effective techniques to manage them. These fundamental dispute resolution strategies can be applied in diverse situations to manage work relationships within an organisation or with external parties, or to build stronger and more effective teams.

This is a highly interactive training programme with role plays and exercises. Anyone who is interested in acquiring mediation skills, including lawyers as well as C-suite executives, professionals, managers and other executives who want to advance their professional skills, should attend this training.