Keskonfaisi? ® - Workshop prevention of psychosocial risks (PSR)

• List the psychosocial risks inherent in the company's reality
• Analyze when, where and how to intervene when a problem is suspected or identified
• Identify what can, must and must not be said to the employees concerned (N, N+1, N+2)
• Triple-anchor self-protection and maintain a safe distance when necessary
• Know the various categories of emotions and their underlying needs
• Welcome and deal appropriately with employees' emotional displays
• Ask the right questions to help resolve complex situations
• Strengthen observation and empathy skills
• Avoid interpretations and the influence of prejudice
• Set up a supervision and exchange process

Participants will be divided into small teams that compete in a friendly competition to reach the end of the game and win a prize. Each team has a pawn that it moves on the game according to the results of a dice roll. Each box poses a very concrete problem that should be prevented, solved or even repaired a posteriori. A summary document supports the learning and discoveries of the course.

• Identify and evaluate PSRs and their symptoms for their colleagues as well as for themselves, whether it be stress, recurring illnesses, burnout, loss of self-esteem, conflicts, violence, etc.
• Refer to good practices and concrete tools to reduce these risks
• React appropriately in case of crises or undesirable events while respecting the individual, the team, the company, as well as the labour law and the law
• Adopt appropriate interpersonal communication and provide the required support to their team members, specifically when they are going through a difficult period
• Actively participate in the establishment and maintenance of a safe and secure environment
• Develop good reflexes in terms of prevention, communication and solutions to problems such as alcohol or drug use in the workplace, theft, conflictual relationships, deaths, accidents, etc.

The Pétillances method has been specifically developed to enable pragmatic solutions to emerge from employees' experience. The emphasis is on raising awareness through numerous exercises and practical applications.

Tests and role-playing during training

Certificate of participation sent after the training

• Training delivered by Pétillances professionals
• Group limited to 12 people

"Keskonfaisi ®?" is the winner of the 2018 National Occupational Safety and Health Award, presented by the Ministry of Health, the Ministry of Social Security and the Ministry of Labor, all three signatories of the Vision Zero national charter.