Assertiveness skills

This assertiveness seminar is ideal for all professionals seeking to better understand and adopt assertive behaviors to help themselves and their teams succeed. Whether you are a specialist, team leader, or manager, this seminar offers practical advice and tools to help you develop your own assertiveness and self-confidence – benefiting both you and your organization.

• Understand what assertive behavior is and is not
• Recognize the benefits of behaving assertively in the workplace
• Learn how to build your self-confidence when dealing with challenging situations and people
• Acquire practical tools and techniques to help you in your workplace
• Commit to making sustainable changes when back at work – one step at a time

• Recognizing assertive behavior
• Understanding rights and responsibilities
• Identifying the 5 key ingredients behind being assertive
• Learning about the 6 types of assertion
• Saying "no" assertively without guilt
• Trying out tools and techniques that really work
• Addressing your real situations
• Supporting others in being assertive
• Planning to go forward – transferring training to your workplace

A certificate will be delivered after the session