How a Manager can deal with conflict situations

Betribsintern Formatioun

U wie riicht sech d'Formatioun?

  • Managers
  • Project managers

Erreechten Niveau

Ufänger

Dauer

1,00 Dag(Deeg)

Sprooch(e) vun der Déngschtleeschtung

DE EN FR LU

Nächst Sessioun

Ziler

  • Identify the reason behind the conflict
  • Diagnose and analyse the different types and levels of conflict
  • Recognising your sphere of influence to deal with conflict
  • Regulating and overcoming conflict in your role as a manager
  • Dealing effectively with post-conflict situations to reestablish trust

Inhalt

  • Identify the reason for the conflict
  • Resolving latent conflict
  • Resolving open conflict
  • Dealing with violent conflict
  • Supporting the post-conflict situation

Pedagogesch Methoden

To facilitate the learning process, MindForest Group integrates transmissive and collaborative methods (practice, exercises, feedback), otherwise known as action learning, into its teaching approach.

Certificat, Diplom

Attendance certificate

Kontakt fir dës Formatioun

Laurence Folz & Sophie Koyanagi

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