How a Manager can deal with conflict situations

Unternehmensinterne Weiterbildung

An wen richtet sich die Weiterbildung?

  • Managers
  • Project managers

Erreichtes Niveau

Anfänger

Dauer

1,00 Tag(e)

Sprache(n) der Dienstleistung

DE EN FR LU

Ziele

  • Identify the reason behind the conflict
  • Diagnose and analyse the different types and levels of conflict
  • Recognising your sphere of influence to deal with conflict
  • Regulating and overcoming conflict in your role as a manager
  • Dealing effectively with post-conflict situations to reestablish trust

Inhalt

  • Identify the reason for the conflict
  • Resolving latent conflict
  • Resolving open conflict
  • Dealing with violent conflict
  • Supporting the post-conflict situation

Pädagogische Methoden

To facilitate the learning process, MindForest Group integrates transmissive and collaborative methods (practice, exercises, feedback), otherwise known as action learning, into its teaching approach.

Zertifikat, Diplom

Attendance certificate

Kontakt für diese Weiterbildung

Laurence Folz & Sophie Koyanagi

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